- Registration 
- Opening Address: Welcome to Luxury Society Keynote Shanghai 2020 
- Leveraging the China Digital Ecosystem (EN)
 Pablo Mauron
 
- Embracing a New Era of Luxury Retail with WeChat (CN)
 George Xie
 
- Building an E-commerce Ecosystem and Infrastructure (CN)
 John Liu
 
- Coffee & Networking 
- Interview: Translating Content into Conversions (CN)
 Alexander Wei•Mr. Kira
 
- Panel Discussion: Leveraging Social Selling (EN/CN)
 Layla Lee•Alexander Wei•Kai Hong•April Ren
  - Layla LeeAssociate Account Director of DLG (Digital Luxury Group)
 - Alexander WeiEditor at Luxury Society
 - Kai HongCEO of JINGdigital
 - April RenHead of E-commerce, China at Breitling
 
- Interview: Engaging and Reactivating Consumers in China (EN)
 Casey Hall•Jacques Roizen
  - Casey HallChina Correspondent at Business of Fashion
 - Jacques RoizenSenior Vice President, China General Manager of Pandora
 
- Panel Discussion: The Digital Transformation of International Brands in China (EN/CN)
 Wendy Chan•Esteban Liang•Lena Yang•Veronique Yang
  - Wendy ChanSenior Vice President, Digital of LVMH Asia Pacific
 - Esteban LiangCEO of GBMax, Max Mara Group of Brands
 - Lena YangCo-Founder & Strategy Officer of China Mind Next, WWD China
 - Veronique YangPartner & Managing Director of Boston Consulting Group
 
- Closing
 Pablo Mauron
 
- Cocktails & Networking